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portal not work Reply

Budi Budi

Level 1

portal not work
301 4 2024-10-3 21:09:30
Original
why can't i enter the portal

RG-EG105GW(T)

Troubleshooting Router
0 2024-10-3 22:54:05 View all replies
Hi sir,

RG-EG105GW(T)---is this  your device's SN? could you please show me the captive portal configuration? All uer connect the the ssid cannot get portal page,right? If portal is not configured, can you confirm whether the network is normal?

Best regards,

Steve

0 2024-10-7 09:43:23 View all replies
GTAC-Steve replied at 2024-10-3 22:54
Hi sir,

RG-EG105GW(T)---is this  your device's SN? could you please show me the captive portal conf ...

Now I can enter the portal, but sometimes some devices can directly access the internet.

0 2024-10-7 16:54:01 View all replies
Budi Budi replied at 2024-10-7 09:43
Now I can enter the portal, but sometimes some devices can directly access the internet.

Dear user,
May I ask if these client devices that do not require authentication acquire the IP addresses from the VLAN with the portal?

If you need the client devices to acquire IP addresses from a designated VLAN, you may set it in the SSID configuration.

0 2024-10-8 08:57:25 View all replies
Budi Budi replied at 2024-10-7 09:43
Now I can enter the portal, but sometimes some devices can directly access the internet.

yes this is my device RG-EG105GW(T) with mesh topology, the network is very normal, is it because I updated the firmware? and is there still a system bug?

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