I can not connect to Reyee Router app
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hello i'm useing ruijie X60PRO I can not connect to Reyee Router app Previously I could connect Is there a solution! Thank you |
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Hi, may i confirm that cannot connect to app---you mean device offline on app? or app login problem? |
GTAC-Rachel replied at 2024-11-2 12:57 i don't know what happened |
User 67790 replied at 2024-11-3 11:36 Dear customer I checked your device, it's looked can't bind this device to your project. 1. Can you try reset the device to test? 2. Can you login the device to check the cloud service and dns config ? 3. I checked your device model is X60, this device only sales in China, so if you use the Reyee APP to manager, maybe can't support. Best Regards Tom |
GTAC-Tom replied at 2024-11-3 15:39 1. 5-10 reset device 2. yes i can login cloud service 3. Previously I could manager Reyee Router v1.4.12 but v1.4.13 can't thank you Tom |
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