How to solve client disconnect and can't continue
|
Hello, I had a problem ... recently my customer buy 2 hours voucher and he used only 30 mins and he still had one hours and 30 mins.Later he come back to my net cafe and can't use. how to solve that??? |
|
Hello, I'm sorry that based on the current information, I can't provide detailed troubleshooting steps for the time being. We need more information from you: 1. What is the device that uses Portal, EG or AP? Is it ruijie series or reyee series? 2. What is the specific phenomenon that the user cannot use? Can you show me a screenshot? Please answer the above information so that I can provide you with the correct method. Best regards, Micca |
This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.
More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.
©2000-2023 Ruijie Networks Co,Ltd
Level 1
