Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

【Typical Case】How to do when an NBR device uses local authentication, the user concurrency configured for the user group does not take effect? Reply

GTAC-Sophia

Level 6

Ruijie Staff

【Typical Case】How to do when an NBR device uses local authentication, the user concurrency configured for the user group does not take effect?
109 0 2024-11-27 10:23:24
Original
Keywords

NBR, local authentication, user concurrency
Issue Description

When an NBR device is changed from cloud authentication to local authentication, the user concurrency configured for the user group does not take effect.
Device Model and Firmware

  Device Type
  
  Device Model
  
  Firmware Version
  
  Ruijie  Gateway
  
  NBR6210E
  
  NBR_RGOS  11.9(6)B17P3, Release(11161700)
  
Analysis Process

After local authentication is used, the user group configuration on Ruijie Cloud will not be synchronized to the NBR. You need to configure the MAC address record on the local authentication of the NBR to restrict the number of concurrent users.
Solution

Procedure:
Log into NBR eWeb, and choose User > Local Auth > Advanced Setting.
Select Auto Remember MAC and set MAC Address Limit.
If the value is set to 1, only one user is allowed to establish a connection.
Note: The concurrency limits set on an NBR differ from that ofthe user group configuration on Ruijie Cloud. When MAC Address Limit is set to 1, the NBR will record the first device authenticated using the account. Even if the device is disconnected, other devices cannot connect to the NBR. Other concurrency limits are similar.
On the User Permission tab page, you can modify and delete the information of a user whose MAC address is bound to the account.
For example:
(1) If more than one user has accessed the network before you set MAC Address Limit to 1, delete unnecessary user information on the User Permission page.
(2) You can also unbind a user on the User Permission page.
RG-NBR6215-E

Troubleshooting Router
There are no replies.
Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd