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EW300-PRO connected clients not displayed in Cloud Reply

User 86258

Level 1

EW300-PRO connected clients not displayed in Cloud
1676 3 2024-1-25 20:45:17
Original
Good day,
We have setup APs and they display the usage and the connected clients and the usage perfectly but I added 3 x EW300-PRO to differentt clients and I can see clients connected when I tunnel into the router but it is not displayed on my cloud dashboard.

Is the function not availible or did I leave something out in the setup/
Kind regards
R
Ruijie Cloud

Router
0 2024-1-25 20:59:30 View all replies
Dear sir

May I know if you can share the network with us via this email: liujunhui1@ruijie.com.cn?
We may need to check further

Best regards,
Ross

0 2025-1-8 16:27:08 View all replies
Good day,
thank you for your reply, I will gladly share my network with somebody that can assist, we are now building our whole network on Ruijie, remove all Mikrotik and Ubi...
Kind regards
Riel

0 2025-1-8 16:55:06 View all replies
User 86258 replied at 2025-1-8 16:27
Good day,
thank you for your reply, I will gladly share my network with somebody that can assist, we ...

ok, if you face any trouble after finish setting up your network, pls fell free to contact us.

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