Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

GUEST WIFI - DHCP PROBLEM Reply

SERDAR KISACIK

Level 1

GUEST WIFI - DHCP PROBLEM
789 1 2025-2-25 14:54:22
Original
Hello,

I am making GUEST WIFI on 6x RAP2260(G) and 1x ES226GC-P devices, I am configuring WLAN with Fortigate but I cannot get an IP from GUEST WIFI. Can you help me please.
Best
RG-ES226GC-P

Switch
0 2025-2-25 22:55:54 View all replies
Dear,


You can try to check whether you have configured the corresponding vlan gateway ip and dhcp pool on the firewall and whether the switch port has allowed to pass through that vlan.
For further troubleshoot this case, please help provide your network sharing to our support email (service_rj(Ruijie International) <service_rj@ruijienetworks.com>) via the following link. Please help alsp provide your router SN so that we can record this case first. Thank you for your cooperation.

https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=1751&extra=page%3D1


Best regards
Jenny

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd