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Offline device Reply

Lwam Wai

Level 1

Offline device
64 1 2025-3-27 18:35:24
Original
I cannot management NBR6205-E Router via ruijie cloud.
When I bind the device to project the Device is offline. How can I solve this error. Help me with this.

Other

Other
0 2025-3-28 09:08:07 View all replies
Dear sir,
Good day.


Please try modify the DNS of the NBR to 8.8.8.8,

Ruijie(config)#ip name-server 8.8.8.8 --Set DNS server to 8.8.8.8Ruijie(config)#show run | in ip name-server --Check DNS server settingRuijie(config)#endRuijie#wr --save configuration
and check the CWMP configuration with these follow command:



Ruijie#show cwmp configuration
Ruijie#show cwmp status


If the CWMP status is abnomal, try set the URL manualy:

Ruijie#configure terRuijie(config)#cwmpRuijie(config-cwmp)#acs url http://devicereg.ruijienetworks.com/service/tr069servletRuijie(config-cwmp)#endRuijie#wr

Best regards,
Lex

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