can not activate a gateway

I have a Ruijie Device Model:EG105G-P-V2 and I am trying to reconfigure but it doesnt activate.  

I just ran the wizard to do it but never happens

here are the few things you can try:

1. Check Firmware Version – Make sure your device is running the latest firmware. Sometimes configuration issues are due to bugs in older versions.
2.  Factory Reset First – If you're reconfiguring an already-used unit, it's a good idea to do a factory reset before running the wizard again. This ensures no previous settings conflict with the new setup.
3. Use Web Interface Properly – After running the wizard, make sure to click “Apply” or “Save” at the end. Some users miss this step and the configuration won't be activated.

4. Check Internet Status – If your settings depend on WAN connectivity (e.g., PPPoE), make sure your WAN cable is connected and internet is active before completing the wizard.
5. Admin Access Required – Ensure you're logged in as an admin user. Some restricted accounts might not be allowed to apply full configuration changes.
6. Try Manual Setup – If the wizard fails, go through the manual settings for WAN, LAN, DHCP, etc., to configure it step-by-step instead.


If none of this works, reboot the device and try again, or consider accessing it via CLI (if you're familiar with that). Let us know how it goes!