Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

Virtual Devices on my Ruijie Network Reply

User 98549

Level 1

Virtual Devices on my Ruijie Network
189 1 2025-4-29 15:02:59
Original
Good Day,
I have a Ruijie network managed through Ruijie Cloud.  I currently have a the following Ruijie devices on the network with no non-Ruijie devices.  Gateway, 10 managed switches, 22 Wireless Bridges, 3 AP's, 19 home routers of which 4 are mesh routers.
I have removed all non-Ruijie devices and replaced them with Ruijie; IP telephones are not using the PC port on the telephones all printers have a direct connection to the network.  Additionally, I have a Hikvision NVR on the network connected directly to the main switch and IP Cameras all connected directly to a switch.  All devices on the network have the latest firmware.
I have 4 VLANS - 1-default, 2 - Subscribers, 3 - Staff, 4-Security - All ports are operation mode are trunks, and all ports tagged with the VLANS.
Despite all the above and configurations, I am still getting Virtual Devices on the network.  Also, there are problems with some of the cameras that cannot connect despite all settings being the same as other cameras, and internet to certain end points is erratic.  I have a 1Gbps fiber line on WAN0 on the gateway.  I have constantly tried updating the topology, but nothing changes.

Please can you assist or check my Ruijie cloud for any config errors.
I am attaching the workspace overview.
Kind Regards,
Stafford






Ruijie Cloud

Network Setting Configuration Technical Introduction Ruijie Cloud
0 2025-4-29 23:18:32 View all replies
Thank you for your consultation, you can send the project sharing link to my email and I will check it for you further.v-chengyuxin@ruijie.com.cn

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd