|
The synchronize problem may be caused bythe following reasons: a) Some specific configuration sync failed due to network problems, in this case, you can manually deliver the configuration to try again. b) If all the configurations of the AP syncfailed, it may because the ports have been blocked that cloud can’t auto deliver the confirguration. Pls check whether the ports udp 3478 and udp 3479 have been allowed to pass. c) If the problem is still unsolvable, you may start a Live Chat with our Support Engineer for assistance: https://www.ruijienetworks.com/rita |
This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.
More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.
©2000-2023 Ruijie Networks Co,Ltd
Level 4
