vendor name

Please add totolink and zioncom in the vendor name list.

Thankyou

Hello sir, what exactly do you mean by the supplier list?
Ruijie Cloud supports Ruijie's own products.
It would be great if you could show a diagram.

GTAC-Char replied at 2024-11-18 09:17
Hello sir, what exactly do you mean by the supplier list?
Ruijie Cloud supports Ruijie's own produc ...

In the cloud there is a vendor list in the client name section. please see the attachment

Andrei replied at 2024-11-18 09:21
In the cloud there is a vendor list in the client name section. please see the attachment

The connected terminal will be automatically identified. If the identification fails, you need to fill it in manually according to the actual terminal information. You can check your terminal information and then fill it in.As shown in the example below.

GTAC-Char replied at 2024-11-18 09:34
Andrei replied at 2024-11-18 09:21
In the cloud there is a vendor list in the client name section. p ...

I can't add it manually, looking at the terminal information it says zioncom, that's why I asked you to add it to the vendor list, and the device is a totolink AP.

Andrei replied at 2024-11-18 09:49
I can't add it manually, looking at the terminal information it says zioncom, that's why I asked y ...

Sorry sir, the devices you mentioned are not currently in our support list, so they cannot be recognized. We will feedback to the R&D staff and optimize them in subsequent versions to add more supported device lists.