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Failed to get the uplink switch that supports tunnel configuration. Reply

M. Alfin Zakariya

Level 1

Failed to get the uplink switch that supports tunnel configuration.
3382 1 2022-8-13 11:44:09
Original
I have ruijie AP connected to Switch Mikrotik, when i click AP eweb button it show "Failed to get the uplink switch that supports tunnel configuration" any solution? thanks
RG-AP720-L

Wireless
0 2022-8-15 10:14:06 View all replies
Edited by Patrick at 2022-8-15 10:17

Dear sir,
The uplink device of Ruijie AP should support tunnel feature in the same network when it comes to creating eWeb for Ruijie AP.

About Ruijie Cloud Tunnel Feature, you may check this post:
https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=3393&extra=page%3D1

Best regards,
Patrick

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