eap602 cloud problem
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Edited by Ilker Buker at 2022-10-25 21:52 we have several 602 devices which have mac adress. starting "ec:b9 " not synchronizing not roaming other 602 devices mac addresses is starting with "9c:2b" without problem what can i do ? |
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Hi, sir If the configuration status remained " not synchronizing", you can try to manually click the triger by following this steps: 1.Click the "config status" of issue device. 2.Click deliver button in the Action column.  |
Patrick replied at 2022-10-25 10:18 ofcourse already made several times. not helps. please re read my questions. which mac adress starts with ec:b9 similar error. other eap series working properly |
Ilker Buker replied at 2022-10-25 18:10 You may come to Rita live chat, and share your network project to our engineer for further check. |
Patrick replied at 2022-10-26 11:54 Your engineer already checked.,no solution yet. EAP602 devices have major issue |
Ilker Buker replied at 2022-10-26 18:29 ok, pls kindly wait, sorry for your inconvenience, sir |
Patrick replied at 2022-10-26 19:01 how can access telnet ssh for that device ? i tried no success |
Ilker Buker replied at 2022-10-26 23:11 really sorry, sir Reyee device doesn't support login via telnet and ssh for client. This feature is only for R&D to check the issue on device now. |
Patrick replied at 2022-10-27 08:56 solved by new cloud version thx |
Ilker Buker replied at 2022-11-1 01:50 You re welcome. Any issue, please feel free to contact us. |
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