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Expiry of Voucher Reply

Lawrence

Level 1

Expiry of Voucher
2933 5 2022-10-20 23:20:18
Original
Hi,
How long will a voucher be valid, if it has not yet been used?
Ruijie Cloud

Cloud
0 2022-10-21 13:08:32 View all replies
Dear sir

You can modify the period on the user group



Best regards
Joy

0 2022-10-21 13:50:20 View all replies
Joy123 replied at 2022-10-21 13:08
Dear sir

You can modify the period on the user group

Dear Joy,
Thx and well understood, but what I'd like to know exactly is
1) if a voucher has not been used yet (such as k4sr7md and wm37rwtp in the screenshot attached), would it be valid for use forever?
2) If such unused vouchers are not valid for use forever, do we have a parameter to define say they will expire at 23:59 on the date of creation?
The reason behind being that if those unused vouchers have been distributed to external visitors, we do not want the vouchers to be valid forever, at least for the period of time we expect only, due to security concerns.
Many thanks for your replies.
Regards,
Lawrence

0 2022-10-21 16:17:18 View all replies
Lawrence replied at 2022-10-21 13:50
Dear Joy,
Thx and well understood, but what I'd like to know exactly is
1) if a voucher has not be ...

Dear sir

If Voucher has never been used, it will not be automatically deleted
If the Voucher has been used, the "Activated at" and "Expired at" times will be generated on the first use, and the Voucher will be invalid when the "Expired at" time is reached






Best regards

Joy

0 2022-11-2 22:56:09 View all replies
Joy123 replied at 2022-10-21 16:17
Dear sir

If Voucher has never been used, it will not be automatically deleted

We do hope there will be a parameter available in near future, which controls the validity (expiry time) of unused vouchers.  That is, if a voucher is not used in a specific time, say by 23:59 on the date of creation, it will no longer be valid then.
Many thanks for considering such a requirement and flexibility.
Best regards,
Lawrence

0 2022-11-3 10:06:44 View all replies
Lawrence replied at 2022-11-2 22:56
We do hope there will be a parameter available in near future, which controls the validity (expiry ...

Hi Sir, thank you for your suggestion. I will feedback your requirement to the product manager.

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