Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

Client List page to show Device Name Reply

William Fock

Level 1

Client List page to show Device Name
4373 7 2022-7-19 09:40:43
Original
Hit here,
My customers request that the Client list should show the Device Name (Computer Name) together with the MAC address/IP Address. This will greatly assist in identifying the devices we have.
Ruijie Cloud

Cloud management
0 2022-7-19 21:23:35 View all replies
You can select the column here, both IP and MAC address of the client you can be able to see:


0 2022-7-20 23:45:42 View all replies
GTAC-Jenny replied at 2022-7-19 21:23
You can select the column here, both IP and MAC address of the client you can be able to see:

I have set to show Alias but it's empty, doesn't show the computer name or device name. Pls advise. I know can see MAC and ID but that's not what i want.


0 2022-10-25 23:21:23 View all replies
William Fock replied at 2022-7-20 23:45
I have set to show Alias but it's empty, doesn't show the computer name or device name. Pls advise ...

Hello

RAP2200(E) We bought the device, but I don't know why iphone devices and ios devices do not see their name, I would appreciate if you could support me in this regard.


0 2022-10-26 12:30:52 View all replies
İsmail Baş replied at 2022-10-25 23:21
Hello

RAP2200(E) We bought the device, but I don't know why iphone devices and ios devices do no ...

Dear sir

Sorry for my late reply, may I know whether you check here that cannot show the phone device name?
The username is the phone's hostname, could you help configure a hostname on your phone to test?



Best regards
Jenny

0 2022-10-26 12:31:29 View all replies
William Fock replied at 2022-7-20 23:45
I have set to show Alias but it's empty, doesn't show the computer name or device name. Pls advise ...

Dear sir

Sorry for my late reply, let me consult with R&D about this issue, I will reply to you asap.

Best regards
Jenny

0 2022-10-26 13:46:42 View all replies
GTAC-Jenny replied at 2022-10-26 12:31
Dear sir

Sorry for my late reply, let me consult with R&D about this issue, I will reply to you a ...

Dear sir

The client alias you can set here:



Best regards
Jenny

0 2022-11-12 08:41:14 View all replies
Hello,

I guess you have to set it manually to EG.

- EG cant get device name automatically based on mac. It may have rules or condition before it happened. I'm not sure.

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd