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You can follow the steps below to troubleshoot: 1. Change the browser, it is recommended to use Google Chrome. If you are using IE browser, you need a version above 9.0. 2. Check if there is an IP Address conflict. It is recommended that the computer connects to the device directly. 3. If the device has joined the SON before or has been online in the Cloud, you can upgrade the version of the device. Note: 1) Reyee EG cannot access the web interface through the WAN port address 2)The WEB of the Reyee device is not compatible for mobile end points (mobile phones), so if you use mobile phone to log in, you may not be able to log in, the interface display is incomplete or garbled, or the modification of the configuration does not take effect. It is recommended to log in with your computer. |
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