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turkey antalya adora resort hotel cloud problem Reply

adora resort

Level 1

turkey antalya adora resort hotel cloud problem
1886 1 2023-7-5 14:02:24
Original
Helloturkiye antalya adora resort hotel my cloud user serkantuluk@adora.com.tr For the last 1 week, my online switches are constantly offline in the cloud by themselves, I have access to the switches but I can't see them in the cloud
Ruijie Cloud

Cloud
0 2023-7-5 14:10:38 View all replies
May I know the switch model and firmware version please? How many device has this issue? Can these switches get an address and access the Internet when they are offline?
May I know the topology? Do you have the firewall in network?
I shared a post just in case you need it. This post is about how to check the offline device:
https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=3508&extra=page%3D1

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