Dear Support ! Good day to you ! I am having issue to setup set default route on AP820-L(V3) , which I using CLI to ip route 0.0.0.0 0.0.0.0 192.168.0.1 whereby 192.168.0.1 is Gateway of the isp internet router . But if using the Web Access on AP820-L(V3) To test route the Error message appear below: Error x please check router setting But thru AP CLI I able to ping 192.168.0.1 without any issue Please advice Thank you |
Hello dear: could you please share the "show run" command on your AP? do it locally please to check if the configuration took effect. By the way, can you reach internet if can ping the gateway? I kindly ask you to let me know. Regards, Javier |
GTAC--Javier replied at 2023-10-5 04:56 Dear GTAC--Javier , I unable to reply here ! any way to reach you via Email |
User 58099 replied at 2023-10-6 00:13 You may contact us through our RITA live chat https://networks.s5.udesk.cn/im_client/?web_plugin_id=1296&language=en-us ; or through our official email: service_rj@ruijienetworks.com Best regards, Javier |
Edited by User 58099 at 2023-10-11 02:26 GTAC--Javier replied at 2023-10-7 01:01Hi Javier , Can you speak chinese or understand chinese ? I already log in these case which you still unable to help to solve since I reported ! as well you do not understand my question ? may be I explain in chinese so you understand ,my problem ? 你好 Javier,你会说中文吗?谢谢 Thank you |
User 58099 replied at 2023-10-11 01:40 Dear: Sorry, but I don't speak chinese, only english or spanish. If you need someone who can speak chinese, can reach any of my colleagues during the schedule 9:00 am to 23:00 pm on China time through the link I shared with you on last posts. the most likely is my colelagues will ask you to share your project. I hope to find the support and solve your issue asap. Regards, Javier |
GTAC--Javier replied at 2023-10-11 03:00 Dear Javier, Noted with many thanks, have a great day Cheers & Best Regards Lee |
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