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cant upgrade firmware version Ruijie EG105G-P Reply

User 90457

Level 1

cant upgrade firmware version Ruijie EG105G-P
2355 3 2023-9-16 06:39:32
Original
Please your help..

I cant upgrade EG105G-P, i have dowload the firmware and install but the version still same

Also cant found update from cloud


Please your help


THank You

RG-EG105G-P

Router
0 2023-9-18 03:03:36 View all replies
Hi:
May I know the firmware version you want to upgrade but you can't?  what is the firmware version you're currently using?

did you try to reset your EG and try again sir?

do you have the firmware version to try to upgrade your EG locally sir?

Regards,

Javier

0 2023-9-18 11:15:54 View all replies
Dear

My current firmware : EG_3.0(1)B11P35,Release(08132702)



Is it latest firmware for  EG105G-P ?

did you try to reset your EG and try again sir?
> Not Yet
do you have the firmware version to try to upgrade your EG locally sir?
> I have download from Ruijie Portal and try upgrade locally but still failed. But the status on Management Portal is looks like need to update firmware
Thank You

0 2023-10-26 01:10:35 View all replies
User 90457 replied at 2023-9-18 11:15
Dear

My current firmware : EG_3.0(1)B11P35,Release(08132702)

Dear:

Sorry for my late reply. Does the issue still there? if yes, please reach us on our live chat to check your EG on real time so we can solve this issue faster.

Regards,

Javier

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