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Delete Empty Projects Reply

User 87329

Level 1

Delete Empty Projects
1570 5 2023-12-27 23:25:22
Original
The situation is as follows. A project was transferred several times due to some conflicting instructions.
Currently the dropdown box containing the projects hold 3 entries but 2 of them are empty and only the 3rd entry has the active project.

There is nothing to unbind to since there is no device in the 2 projects.

Any help would be greatly appreciated.
Ruijie Cloud

Troubleshooting Cloud
0 2023-12-29 05:28:04 View all replies
Dear,
Good  day!

To able to delete  the empty projects that have been created in the accounts, you must follow the following  steps.
In the project that is empty, go to the 'Action' colum and select the three dots.
Then choose 'Delete' to remove and disappear from the list.



To delate the project that were received, select 'Received', go to the 'Action' colum,and select the 'share'  icon whit an 'x'.  
Then   the  project will be remobved from list.




Regards

0 2023-12-29 06:48:50 View all replies

As seen here. There is nothing inside. In this picture the first project named red is selected but it's empty.
zsa is also empty. Only project hel has a device in it.



0 2023-12-29 08:07:23 View all replies
User 87329 replied at 2023-12-29 06:48
As seen here. There is nothing inside. In this picture the first project named red is selected but ...

Dear,
Could I know from where you nedd to delete the empty  projects?
The  steps I shared are  within the Ruijie Cloud.
Regards.
Karen  support team

0 2023-12-29 23:44:28 View all replies
AnaKarenDuranUrrutia replied at 2023-12-29 08:07
Dear,
Could I know from where you nedd to delete the empty  projects?
The  steps I shared are  wit ...

Apparently if it's an empty project the only choice is to delete the account and re-register to the project as a new account.

I fixed this issue by exactly doing the above.
Delete old account.
Reregister to project.

Thank you for the help.

0 2023-12-30 03:37:08 View all replies
User 87329 replied at 2023-12-29 23:44
Apparently if it's an empty project the only choice is to delete the account and re-register to th ...

Dear,
We are  here to help you.

Regards

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