The solid orange indicator light on the RG-EW1200R is on. - Mesh-Wi-Fi

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Mesh-Wi-Fi Community

The solid orange indicator light on the RG-EW1200R is on. Reply

User 85649

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The solid orange indicator light on the RG-EW1200R is on.

1687 1 2024-2-3 22:26:01 Subscribe

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Please help...
I am trying to create a mesh network with the RG-EW1200R device from the main router EW1800GX-PRO. The result is that the light turns solid orange.
The notification that appears in the application is that the main router device is not supported. Please upgrade the main device with serial number G1SP4FP03278B to the latest version first (actually the application information shows that the main router has been updated to the latest version).
I am desperate. Can anyone help me? Please help with the step by step to install the mesh. Thank you.

EW1200R

Mesh Wi-Fi Configuration Network Setting Troubleshooting

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GTAC-Jayden Level 2

0 2024-2-4 10:32:41 View all replies

Dear User 85649,

Could you please confirm the current firmware versions of both the EW1800GX Pro and EW1200R?
The latest firmware version is ReyeeOS301, if they are not running the latest firmware, you may download them in the following links and perform a local upgrade:
EW1800GX Pro: https://www.ruijienetworks.com/resources/software/ew1800gx-pro-firmware/ew1800gx-pro-reyeeos301-firmware/
EW1200R: https://www.ruijienetworks.com/resources/software/EW1200R-firmware/EW1200R-reyeeos301-firmware/

Best regards,
Jayden

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