VPN Connection Slow

Hi,
until recently we used L2TP as VPN method. Because this protocol is already old, we decided to use OpenVPN. Setup and such was very simple, and with the support of a technician super easy.

But our current problem is that we have a synchronous internet connection, 100Mbit/s download, 100Mbit/s upload, but through the VPN tunnel we only get around 20Mbit/s download and 20Mbit/s upload.

Would anyone have a hint where this throttling can come from? Because we had the same problem with L2TP and PPTP as well.

BR
René

Dear René,

Thank you for reaching out.
May I please confirm the device model is RG-EG210G-E? And what is its current firmware version?

Best regards,
Jayden

GTAC-Jayden replied at 2023-8-8 14:47
Dear René,

Thank you for reaching out.

I'm also facing the same issue,  Im using EG105GW(T) gateway router. Please find the attached images for your reference.


Picture 1- Available speed after using gateway at Qatar Head Office

Picture 2- After Connecting the VPN from India -Home to the Qatar Head office


Picture 3: Before connecting VPN. The actual speed the user received once he connected the wifi to the laptop


Picture 5- Indian home wifi router connected with Mobile.  He received the actual plan speed on his mobile


how do solve the issue? when the user wants to use the VPN network and access the office network its lagging speed he is facing

Thanks and Regards

Jijo