Dear Support, I've some hikvision camera and hikvision controller/recorder on my reyee network, but some of them recognized, some not. What is the method of detection? The device's mac address? Can i add manually a hikvision device to the topoligy? I checked the mac address of the non recognized hikvision controller, it's almost the same the others. An other question, sometimes i get alert, that camera or cam system not working. This test uses ping or mac-ping? Regards! Szabolcs |
Dear sir You can refer this post to troubleshoot How to troubleshoot if Cloud NVR/ camera is not recognized? - Switch - Ruijie Community (ruijienetworks.com) |
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