Hi, Please help me to connect my EG105G V2 to Ruijie Cloud, yesterday I already connected but today I notice that the router is not connected on the cloud. Here some screenshot for your reference. |
Hi sir, Where did you purchase the device? Can you provide your purchase voucher? This is my email: liuxiyang@ruijie.com.cn. According to your screenshot, the device was purchased from China. Best regards, Steve |
GTAC-Steve replied at 2024-5-12 18:50 Hi Sir thank you for your respond, where I can found the voucher, I bought this item thru shopee |
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