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Help me to connect my EG105G V2 to Ruijie Cloud Reply

Carlo Francisco

Level 1

Help me to connect my EG105G V2 to Ruijie Cloud
1177 2 2024-5-12 17:50:29
Original
Hi,

Please help me to connect my EG105G V2 to Ruijie Cloud, yesterday I already connected but today I notice that the router is not connected on the cloud.

Here some screenshot for your reference.



RG-EG105G V2

Cloud Router Troubleshooting Configuration Authentication
0 2024-5-12 18:50:15 View all replies
Hi sir,

Where did you purchase the device? Can you provide your purchase voucher?  This is my email:  liuxiyang@ruijie.com.cn. According to your screenshot, the device was purchased from China.


Best regards,
Steve

0 2024-5-12 19:12:01 View all replies
GTAC-Steve replied at 2024-5-12 18:50
Hi sir,

Where did you purchase the device? Can you provide your purchase voucher?  This is my email ...

Hi Sir thank you for your respond, where I can found the voucher, I bought this item thru shopee

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