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What can I do if Gateway always in unauthorized list? Reply

Crystal

Level 1

What can I do if Gateway always in unauthorized list?
5779 0 2018-11-29 10:32:28
Original
l  Ensure user input correct WEB password and Gateway access cloud successfully(CWMP Config andStatus OK), untilGateway online then Ruijie Cloud will check SN and Password whether correct.
l  If WEB password is not correct,please re-input password again at un-authorized list.  
l  Try Ping Cloud at EG eWEB and checkCWMP status as below:
                              

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