Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

Hidden ssid connection problem Reply

Fatmi Rabbi

Level 1

Hidden ssid connection problem
1037 3 2024-7-13 01:33:16
Original
When I set my ssid as hidden mode,none of my devices can connect,can anyone tell me why is it happening?
RG-EW3200GX PRO

Mesh-Wi-Fi
0 2024-7-16 14:00:25 View all replies
Hi, Fatmi Rabbi!

If you have set your ssid as hidden mode , it can't be find among terminals.You need to join that wlan manually.

0 2024-7-16 15:03:46 View all replies
Blake replied at 2024-7-16 14:00
Hi, Fatmi Rabbi!

If you have set your ssid as hidden mode , it can't be find among terminals.You ne ...

Hi Blake,
I know I can’t see those ssid in the terminal when they are hidden but when I try to add network/hidden network,it says network couldn’t be found even I put exact same network name and password . But when I changed the router and use tplink , it works perfectly.

0 2024-7-24 14:52:20 View all replies
Fatmi Rabbi replied at 2024-7-16 15:03
Hi Blake,
I know I can’t see those ssid in the terminal when they are hidden but when I try to ad ...

Hi,
If you confirm that the network exists but the problem still occurs.
Please to reach out to us through RITA(

www.ruijienetworks.com/rita
), our real-time support platform. Our dedicated engineers are readily available to resolve your issues promptly.



Today I'm on duty for the next 3 hours, you can directly find me in there or you can call my colleagues to help you.
We will work on it together and after the problem is sloved, we can share them  and attach the final answer in the community.

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd