The network connection is down or a DNS resolution error has occurred.
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The switch cannot connect to the cloud even though it is connected to the internet. the domain it is using is iotsvr-as.ruijienetworks.com:5683 to connect to cloud management |
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Dear Ken, You may try amend your DNS Server as 8.8.8.8 in the eWeb of the ES switch, it supposed to work.  Regards, Lex |
GTAC-Lex replied at 2024-8-17 22:25 thanks it really works |
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