Sub-account management
|
Hi I have a problem with managing sub accounts. I added a sub account to my primary account. I have given access permissions to two projects. But unfortunately on the sub-account I still can't see the projects.   |
Dear customer you need move the project to your sub account.    you will see this project in your sub account Best Regards Tom |
GTAC-Tom replied at 2024-9-24 20:09 From this level, I cannot select my sub-account that I created.  If I use Other Tenant, and there I fill the sub-account email. I'm loosing project form my main account. |
Grzegorz Jabłoński replied at 2024-9-24 20:20 Hello, When adding an account to the sub account, you can select a project group it can access. And that account should have the access to the projects in that group.  |
This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.
More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.
©2000-2023 Ruijie Networks Co,Ltd
Level 1
