Can not manage the Ruijie AP180-L from Ruijie Gateway

Hi all, We have TWO APs used for wifi service. Ruijie AP180 and Ruijie AP180-L .



We found that only the below Ruijie AP180 can be managed by my Ruijie Gateway but the Ruijie AP180-L can not.





The Ruijie AP180-L is discovered but cannot join and be managed, then falls back to macc mode.







Please advise.







APs:




System description      : Ruijie AP180-L (802.11a/n/ac/ax and 802.11b/g/n/ax) By Ruijie Networks.
System hardware version : 2.00
System software version : AP_RGOS 11.9(6)W3B1, Release(11160202)
System patch number     : NA
System boot version     : 2017.09

Version:
System description      : Ruijie AP180 (802.11a/n/ac/ax and 802.11b/g/n/ax) By Ruijie Networks.
System hardware version : 2.14
System software version : AP_RGOS 11.9(6)W3B1, Release(11160204)
System patch number     : NA
System boot version     : 2017.09

Gateway:

System description      : Ruijie EASY GATEWAY(EG2100-P) by Ruijie Networks.
System hardware version : 3.00
System software version : EG_RGOS 11.9(6)B17P2
System patch number     : NA
System boot version     : 2.7.1

Dear,
In other words, is the other device offline in the cloud? Can you please update the device with the version in the link?
Thank


https://www.ruijienetworks.com/resources/software/180v2v3v4/w3b1/

Best Regards.
Karen  | Reyee support team.

GTAC-AnaKarenDuranUrrutia replied at 2024-9-26 06:18
Dear,
In other words, is the other device offline in the cloud? Can you please update the device wi ...

That is not supported by AP180-L

GTAC-AnaKarenDuranUrrutia replied at 2024-9-26 06:18
Dear,
In other words, is the other device offline in the cloud? Can you please update the device wi ...

IT seems my AP180-L V2.0 is not yet support.

Can you help to ask your R&D release more APs model for Gateway based AC Management?

Leo Tam replied at 2024-9-26 22:29
IT seems my AP180-L V2.0 is not yet support.

Can you help to ask your R&D release more APs mod ...

Hello，
As for this issue，I need to double check with my team. It may take some time to double check with our R&D team. I will reply to the result here and inform you by email. Please pay attention.