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Yes, RG-S5300 can be supported by ruijie cloud. |
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how? can you teach us what are the procedures? I already tried my best but no luck. |
Alec Ian Gajo replied at 2024-10-7 21:54 Dear sir After you make sure the switch can get the Internet, you can try to add acs url on the switch to test: Ruijie#configure ter Ruijie(config)#cwmp Ruijie(config-cwmp)#acs url http://devicereg.ruijienetworks.com/service/tr069servlet Ruijie(config-cwmp)#end Ruijie#wr You can also refer to this guide to troubleshoot device offline issue: https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=2011&extra=page%3D1 If the problem still exists, please help provide the following command results to our support email(service_rj@ruijienetworks.com) to further check this issue: show version show cwmp config show cwmp status ping devicereg.ruijienetworks.com ping 8.8.8.8 show int status show ip int bri Best regards Jenny |
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