AP offline on Project

Hello. Yesterday I tried to add a new point to the project, it was offline all the time. For testing, I reset the configuration of two active points and now they are also permanently offline. At the same time, they display their internal and external IP addresses in the project.

Hi sir, sorry for the inconvience.
May I know is there two APs offline now?
Could you access their local management page, using WebCLI to check the connectivity with
“devicereg.ruijienetworks.com"
If domain name is not properly resolved to an IP address, please type commands below and test again.

Ruijie#configure terRuijie(config)#ip name-server 8.8.8.8

If has connectivity to devicereg but still offline from cloud, you can apply these commands below and then check if device is still offline.

Ruijie#configure terRuijie(config)#cwmpRuijie(config-cwmp)#acs url http://devicereg.ruijienetworks.com/service/tr069servletRuijie(config-cwmp)#endRuijie#wr

If still offline, please come to RITA and our engineer will help with you

Best Regards,
William

I'll write for others: some models have become available online only in the cloud  wiscloud.ruijienetworks.com.   at the AP, write the line "Server URL" http://wiscloud.ruijienetworks.com/acs

Yuriy Kazarjan replied at 2024-11-2 15:07
I'll write for others: some models have become available online only in the cloud  wiscloud.ruijiene ...

Dear sir,
Thank you for your attention and enthusiastic contribution.

Best regards,
Lex