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wifi icon not show on Iphone after client connected Reply

diem.hua@truongtin.net

Level 1

wifi icon not show on Iphone after client connected
246 2 2024-12-11 20:21:00
Original
Edited by diem.hua@truongtin.net at 2024-12-11 20:22

Hi Team,
Please check my attached file
we have more iphone connected  rujie AP but cannot access internet and wifi icon not show
Android phone works good,this issue only have on Iphone
I use two AP inclue : RAP2200(F) and RAP2200(E)
AP frimwave : ReyeeOS 2.260.0.1329
I try to upgrade 1 AP to newest firmwave , issue still cannot fix
How can I fix this issue ?
Thanks for your help


RG-RAP2200(F)

Wireless
0 2024-12-11 20:28:19 View all replies
Hello,

If the Iphone is connected and the Internet is normal, please contact the iPhone engineer or consult on the iPhone website and the community. Our device will not control your phone display page or icon.


Best regards,
Micca

0 2024-12-11 20:55:25 View all replies
GTAC-Micca replied at 2024-12-11 20:28
Hello,

If the Iphone is connected and the Internet is normal, please contact the iPhone engineer or ...

Hi Team,
Thanks for your reply
I try to give you more details
1) we have 4-5 IPhone have same issue
2) after the iphone enter wifi password, the screen dont show wifi icon and iphone don't have wifi connect and internet access
3) these iphone can connect another AP and have internet access
We try to reboot AP more times but issue cannot fix
Thanks

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