Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The Category of your Feedback

Your Feedback

Your Email Adress(optional)

Products

What should I do if I fail to pop-up the portal page? Reply
What should I do if I fail to pop-up the portal page?
1174 0 2022-1-24 17:12:34
a)  Confirm whether the client has obtained the IP address, if not, check whether the network configuration is correct.
b)  Check whether the DNS is correct, try to configure the common DNS: 8.8.8.8.
c)  Open the browser, manually enter http://1.1.1.1 to check whether the portal page is popped up.
d)  Disable pop-up blocking. The browser may be set to block pop-ups so as to save data and prevent you from seeing any annoying ads when you visit website.
e)  If the problem is still unsolvable, you may start a Live Chat with our Support Engineer for assistance: Ruijie Support

There are no replies.

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2022 Ruijie Networks Co,Ltd