Forgot password?
 Register now

add device have problem Reply
add device have problem
720 1 2022-7-8 16:28:25
The device has already been added. Please waiting for device to go online.


0 2022-9-5 17:26:10 View all replies
Dear sir,
May I know whether the issue is solved or not?
If not, could you check the AP's IP address whether can access internet or not?
If yes, could you follow this post to troubleshoot first?

Best Regards,

Share this topic to


This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2022 Ruijie Networks Co,Ltd